Your Questions, Answered
Clarity and confidence for your next project.
Common Questions
Everything you need to know.
We've gathered a list of common inquiries to help you get to know our services better. Below, you'll find detailed answers to questions about our process, pricing, service areas, and more. If you don't find the information you're looking for, feel free to reach out to us directly through our contact page.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for your project. Simply contact us with a description of the work you need, and we'll provide a transparent and accurate quote.
Are you licensed and insured?
Yes, Elite Insta Bros Designs LLC is fully licensed and insured. We prioritize professionalism and safety on every job, giving you peace of mind that you're working with a reputable and protected service provider.
What are your hours of operation?
We are available for service from 7:00 AM to 5:00 PM, Monday through Friday. We are closed on Saturday and Sundays to allow our team to rest and be ready to serve you during the week.
How do I book a service?
Booking a service with us is easy and convenient. You can either use the contact form on our website to send us details about your project, or you can use our online booking system to schedule your appointment directly. We'll get back to you promptly to confirm the details.
Do you handle small jobs, like hanging a picture?
Absolutely. No job is too small for our team. We're happy to help with everything from minor repairs and single-item assembly to larger projects.
What areas do you serve?
We proudly serve the 60 miles around San Francisco Bay Area, including San Francisco, Oakland, Berkeley, and the surrounding cities. You can view our full list of service areas on our Home Page.
What forms of payment do you accept?
We accept all major credit cards, as well as digital payments like Venmo and Zelle. We aim to make the payment process as convenient as possible for our clients.
Do you offer any guarantees on your work?
We stand by the quality of our craftsmanship. If you are not completely satisfied with our work, please let us know, and we will make it right. Your satisfaction is our top priority.
Can you handle both residential and commercial projects?
Yes, we have extensive experience working with both residential clients and commercial businesses. We are equipped to handle the unique needs of different property types, from small homes to large office spaces.
Is there anything you don't do?
While we offer a wide range of services, we do not perform work that requires a specific license outside of our scope, such as major plumbing or electrical overhauls. We are happy to refer you to a trusted specialist for those jobs. We also do not offer repairs of any kind but only moving and lifting things.